Frequently Asked Questions

Custorde is here to help you

Payments

We support a variety of payment methods to ensure convenience and security for all our users. You can pay using credit/debit cards, PayPal, bank transfers, and other popular digital payment options. Our platform ensures that all transactions are secure and encrypted for your peace of mind.

Cancellation policies vary and depend on the individual manufacturers you work with. Be sure to review each manufacturer’s terms and conditions regarding cancellations before proceeding. Our support team is also here to help if you have any questions or need assistance with the process.

Receipts for your purchases are automatically generated and sent to your registered email address upon payment completion. If you need further assistance, our support team is here to help.

The type of license you need depends on the specific requirements of your project and the regulations of your region. Typically, for contracting textile manufacturing services, you may need a business license or a specific trade license. It’s best to consult with local authorities or legal advisors to ensure compliance with all necessary regulations. Our support team can also provide general guidance to help you get started.

You can post a wide range of textile and clothing projects, from small-scale custom orders to large manufacturing runs. Whether you need unique fabric designs, bulk garment production, or specialized textile services, our platform connects you with the right manufacturers to meet your specific needs.

Our platform makes it easy to find the right manufacturer for your project. After posting your project requirements, you’ll receive bids from various manufacturers. You can then compare their profiles, read reviews, and evaluate their proposals to choose the best fit for your needs. Our support team is also available to assist you in making the best choice.

You can track the progress of your project through your account dashboard. Once a manufacturer begins work on your project, you’ll receive regular updates and can communicate directly with the manufacturer to discuss any details or changes. This ensures transparency and keeps you informed every step of the way.

Yes, you can post multiple projects simultaneously. Each project can be managed individually from your account dashboard.

After your project is completed, you can leave a review for the manufacturer through your account dashboard. Your feedback helps maintain the quality of our platform.

You can update your account information, such as contact details and payment methods, by logging into your account and navigating to the settings section.

While we cater to a wide range of textile and clothing projects, please ensure that your project adheres to our community guidelines and terms of service. If you have specific questions, our support team is happy to help.

Suggestions

Project Custorde connects clients with manufacturers in the textile and clothing industry. Clients post their project requirements, manufacturers submit bids, and clients choose the best offer.

Review the bids submitted by manufacturers, check their profiles, read reviews, and compare their proposals to select the best fit for your project.

Our support team is available to assist you with any questions or concerns. Contact us through the “Help” section on our website or email us directly for prompt assistance.

Click on the “Sign Up” button on our homepage and fill in the required information to create your account. It’s quick and easy!

Manufacturers can join Project Custorde for free. There may be fees associated with premium features or services, which will be clearly outlined on our pricing page.

Include detailed information about your project requirements, such as materials, quantities, deadlines, and any specific preferences or standards. The more detailed your post, the better the bids you’ll receive.

All manufacturers on our platform are vetted for quality and reliability. You can also read reviews and ratings from other clients to ensure you are selecting a reputable partner.

We use advanced encryption and security protocols to protect your personal and payment information. Your data privacy is our top priority.